Responsible Gaming
Gaming Should Be Entertainment
At Vision5000, we're committed to promoting responsible gaming practices. Pokies and online gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Please gamble responsibly and within your means. Set limits, stick to them, and remember that the house always has an edge.
Age Verification
In Australia, you must be 18 years of age or older to access and use online gaming services. Vision5000 is strictly for adults only. If you are under 18, please do not use this website.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses – trying to win back money you've lost
- Gambling with money you can't afford to lose
- Hiding your gambling from family, friends, or partners
- Gambling for longer periods than intended
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or getting into debt to gamble
- Experiencing anxiety, depression, or irritability when unable to gamble
- Failed attempts to cut down or stop gambling
- Using gambling to escape problems or manage negative emotions
- Lying about the amount of time or money spent gambling
If you've ticked even one of these boxes, please reach out for support.
Self-Help Tools & Features
Vision5000 and licensed gaming operators provide tools to help you stay in control:
- Deposit Limits: Set a maximum amount you're willing to deposit over a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a session or period
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Request permanent closure of your gaming account
- Cool-Off Periods: Take a break from gaming for a set period
Speak with your gaming provider about activating these features on your account.
Support Organisations
If you or someone you know is struggling with gambling, help is available. Here are trusted organisations in your region:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support for problem gambling - Lifeline Australia
Phone: 13 11 14
24/7 crisis support and counselling - Beyond Blue
Phone: 1300 224 636
Support for mental health and emotional wellbeing
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free, confidential support for problem gambling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Evidence-based resources and support for problem gambling
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Confidential help and referrals to treatment
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
Information and support for problem gambling
If You Need Help
Don't suffer in silence. Problem gambling is a recognised condition, and recovery is possible with the right support.
If you or someone close to you is struggling with gambling:
- Contact Gambling Help Online on www.gamblinghelponline.org.au
- Call Lifeline Australia on 13 11 14 (24 hours)
- Speak to your doctor or mental health professional
- Reach out to a trusted family member or friend
Help is available, and seeking it is a sign of strength.
Our Commitment
Vision5000 is committed to promoting responsible gaming. We encourage all players to gamble within their limits, to set boundaries, and to seek help if gambling becomes a problem. Gaming should always be fun—never a financial solution.